| Click on the links to get to a section. Prepared for MADD This guide was initially prepared in February, 2005 at the request of MADD to provide a layman’s guide to ICBC No-fault/Part 7 benefits; it was updated in February 2006. The information contained in this guide will outline the process to apply for these benefits and the type and amount of benefits available to an injured person and/or to the family of an accident victim. |
 |
 |
 |
 |
Dowload the full PDF version of this document here To view this document you will need to have Adobe Acrobat Reader installed on your system. If you don't already have it you can downlaod it here |
 |
 |
 |
 |
|
Who at ICBC Handles my Part 7 Claim?: ICBC has a Rehab Dept with offices in Vancouver, Victoria and Kelowna which deal only with Part 7 claims. The adjusters in this department, who call themselves coordinators, deal only with the Part 7 claims and are not concerned with any additional injury or death claims. Generally, only those cases involving serious injuries with anticipated long-term problems are referred to this department. In most cases, the Part 7 claim is dealt with by the same adjuster in the ICBC claims centre who is dealing with the injury claim. The problem with this system is that the adjuster who is providing Part 7 coverage may feel that providing payments for medical and rehabilitation expenses will make the injury claim larger or better. While there is an obvious conflict in one adjuster handling both a Part 7 and an injury claim for the same person, ICBC refuses to acknowledge this conflict. A claimant can request that his or her file be referred to the Rehab Dept, but there is no way to ensure that this will be done. |
|
 |
